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If you have come to this site on a web search for beauty or weightloss products -- please do not call us to ask about those products. We do not sell them!

We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Denise Kingsley (straighttalkers.lamasbeauty.com)
Subject: To LESLIE and all stylists and clients!
Date: September 19, 2006 at 6:47 am PST

This morning, for the third time, I had a client cancel a TR less that 24 hours before the service. She is an attorney and part time model. Since she seemed to be such a professional, I did not get a credit card number, or enforce my cancellation policy.
First time, unexpected out of town guests
Second time, too close to a "shoot"
Third time, husband called and is taking her on business trip.

So, since I feel foolish here for expecting her to be professional, I just had to get this off my chest.

If you are a professional, I would like to know your cancellation and no/show policies. How do you word them, and enforce them.

If you are a client, please give me your opinion of these policies.

In 5 years, I have had 2 no shows, and have never had to enforce a policy, so I guess I am lucky. I just wonder what the Lawyer would charge ME for 15 wasted hours.

On a positive note, I am going to get a much needed pedicure with my extra time!!!

I will not schedule her for this, unless it is paid in advance now!

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