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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Andi (63.193.22.95)
Subject: TR worked the first 2x but then stopped working
Date: September 12, 2006 at 5:49 pm PST

I color my hair - permanent, all over color. No highlights. I have thick, wavy, partially frizzy hair. The first 2x I had my hair TR'ed (about 7 months apart, it was perfect). The 3rd time it got "straighter" but did not have that smooth, sleek look. I still had to run a flat iron through it. I had it done again about 9 months later and, again, the same thing happened. It also got a lot drier and had some friizy areas (underprocessed or overprocessed perhaps). The same stylist did it each time. She is very experienced and uses iStraight. Nothing changed between the times I had it done. We can't figure out what happened. My stylist contacted the company and they had no ideas. Any thoughts would be appreciated.


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