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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Denise Kingsley (straighttalkers.lamasbeauty.com)
Subject: Re: Hair Straightening - I just had it done
Date: August 4, 2006 at 10:20 am PST

In Reply to: Hair Straightening - I just had it done posted by Linn on August 4, 2006 at 9:44 am:

Will it hurt your hair?? Maybe, it depends on the person doing it.
Is it normal? It shouldn't be normal, but it is too often the results of an under processed TR.
If the hair is not properly broken down, before the ironing process. This results.
Definitely speak with the person who did this. Have them do it again, but make sure there is a plan for the redo and the proper rebuilding of the hair before and after.

Did you ask them what you could expect of the service, what results you could expect?

If you give me more info I can help more.
How curly was your hair before this
Any previous relaxers
Length of hair

Did you do your homework about the experience level of the person performing the service?

What was the plan to prepare your hair for this
What was the after care plan
What products were recommended

Also, please describe for me the proceedure as much as you remember.
All of this will help in determining the best plan for redo.

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