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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Denise Kingsley (straighttalkers.lamasbeauty.com)
Subject: Re: Help! New TR, partly underprocessed
Date: April 4, 2010 at 7:09 am PST

In Reply to: Help! New TR, partly underprocessed posted by M on April 2, 2010 at 4:43 pm:

As long as you are using heat protection and following the comb when you iron, AND not over ironing. You should be alright. Be sure to condition properly as well.
I would suggest that you let the salon know about this problem even if you do not intend to have it fixed so they are aware of this underprocessed section.
If you were my client I would compensate you in some way the next time you come in. Such as some free product.

Denise


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