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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Leslie Correa (leslie.lamasbeauty.com)
Subject: Re: used Kerasmooth on daughter and now breakage!
Date: December 4, 2009 at 5:39 am PST

In Reply to: used Kerasmooth on daughter and now breakage! posted by Abra on December 1, 2009 at 7:30 pm:

Hi Abra
Your little girls hair is falling out because the product you used has ammonium thioglycolate.
Your technique of combing the chemical on the hair was too aggressive for your little ones
hair. What happens is that every time you pass the comb you bring the chemical onto the
scalp where its going to process faster do to the natural heat from her body. This usually
happens at the round of the head like you're describing.

The other thing is that Kerasmooth is considered a semi permanent straightener that lasts 3
months. So if you got her hair straight you left it on too long & worked it too hard. Its only
designed to loosen up the curl and take away the frizz like Rusk anti curl. You're probably
going to get a lot more breakage. There's not much that can be done from this type of
mechanical damage because its so close to the scalp. You're going to have to ride it out. One
thing you don't want to do is overload with conditioner because conditioner makes the hair
soft and will make it break even faster. You could try Redken Anti Snap or ID care PPT. These
products add keratin to the hair to make it a little stronger.

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