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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Rocio (74.239.249.6)
Subject: For Leslie. Please answer me as soon as you can!!!!
Date: November 20, 2009 at 8:07 am PST

Te acuerdas de mi??? Next week I am planing to have the global Keratin, but I need your advice.

The lady who is going to do my hair doesn't have to much experience with the treatment, she is my stylist, she said she talked to the lady who sells the product and she explained everything to her about how to use the product and she sent a video to her to watch every step.

She did the Global to one person and looks ok, but that person has a lot of hair.
My latin hair is fine, curly and a dry. I had copoola 4 months ago but it didn't work to good, but it wasn't to bad.

Another thing is my color, I have grey hair and I don't want to use a dark color. My hair is dark brown, but I want to use something a little bit lighter, I don't want my hair black or red. What color do you think is better for me. Do I color my hair before the treatment? She has dark and light brown colors.

The stylist bought the Titanium flat iron (Temp up to 450), do you think is good for the treatment? She has the global 2 and 4%, she said she is going to use on my hair the 2% because my hair is fine and she is going to lower the heat from 450 to 420 or 430.

This is what she did to the other lady:
1- wash the hair with the clarifying shampoo
2-comb the hair
3-aply the product with the hair wet
4-dry the hair
5-flat iron

But if you color your hair first, when do you use the clarifying shampoo??

I need to know if is no way for her to damage my hair with the flat iron, I am so scare. Please help me!!

Thank you so........MUCH!!!!!!! God Bless you!!!


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