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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Devin (
Subject: Am I tipping enough?
Date: October 2, 2009 at 7:29 pm PST

I've been tipping 20% on my BKTs... is that enough? Should I tip more if they include product in the price? Last BKT I was charged only $280!! The first time, with the same stylist, I was charged $400. Both times I tipped 20%.

Also, if an assistant applies toner, how much should I tip on that? At my old salon, I knew how much toner cost, so I'd tip 20% to the asst. on the cost of the toner and then tip my stylist 20% on the remainder of the services (cut, highlights). But now, at my new salon, I get a total cost... not a breakdown... and the prices are reasonable. I feel a little trifling asking for an itemized bill just for tipping purposes! So I gave the assistant who applied toner $5. And gave my stylist a full 20%.

I kind of feel like I should deduct money from the primary stylist if she opts to use an assistant, but I want to be fair. HELP! I never know what to do and I believe in tipping nicely for a job well done. I don't want to be "that client." Any advice/guidelines would be greatly, greatly appreciated.

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