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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: VincentJ (
Subject: Re: bkt - should the solution touch the scalp
Date: August 27, 2009 at 6:09 am PST

In Reply to: bkt - should the solution touch the scalp posted by donna on August 26, 2009 at 3:20 pm:

The solution should be kept a slight distance from the scalp. A little will get on the scalp but I do not believe that is the problem. Most straightening treatments will compress the cuticle of the hair and make it a silght bit thinner.In most cases this does not create a problem but for some this thins the hair to a very fragile state and it falls out or breaks off. There are also a few who exhibit a sensitivity to the chemicals in the process that causes the hair to shed. I would suggest you find a expert in your area who can help you with some options. I suggest you let your hair grow out and then discuss some milder options that will leave your hair as structural sound as possible.
I hope this helps out.

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