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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: donna (
Subject: bkt - should the solution touch the scalp
Date: August 26, 2009 at 3:20 pm PST

If anyone can help, I would appreciate it. Should the bkt solution touch the scalp? I am having a lot of hair loss from the brazilian treatment and am wondering if the reason is because the solution was touching the scalp. I wouldn't say it was directly applied to the scalp, but definitely touched it in the process while she was combing the solution through. I can't understand why else this treatment would cause this much hair loss. It has happened after every treatment I have had and I'm scared to try it again. My hair is getting thinner and thinner. I have read online several other people complaining about this same issue. Just wondering if anyone has answers as to why this is happening to so many people.

Thanks, Donna

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