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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Tommy Maness (Salon OGGI)
Subject: Re: Help Please! Experts or anyone with advice
Date: August 10, 2009 at 9:42 am PST

In Reply to: Re: Help Please! Experts or anyone with advice posted by Amy on August 9, 2009 at 9:08 pm:

Hi Amy,

I smell a rat. LOL I really do not think the stylist was experienced and capable of doing a TR. I am also not sure she was even using Liscio. Did you see the bottle? There is now way to do a TR in 3 1/2 hours especially if your hair is thick. It should take at least 6 hours unless the hair is very thin. Perhaps, you were not processed long enough, and I know you were not pressed correctly. Yes, I would definitely ask for my money back if I were you. The most important thing to look for in a TR stylist or a BKT stylist, as Denise and Leslie have said as well, is experience. Keep up with the conditioning treatments. It is very hard to say without seeing your hair but it really sounds like you were under processed and under pressed. Sounds like also she overlapped the product on to your previously straightened hair as well which could have caused the ends to over process. This may explain the hair cut in the middle of the procedure. Would it be possible for you to see Denise, since she is fairly close to where you are? Hope this helps, good luck.

Tommy Maness
Salon OGGI
Fort Lauderdale

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