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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Denise Kingsley (straighttalkers.lamasbeauty.com)
Subject: Re: Hair Village in Queens
Date: June 9, 2009 at 7:12 pm PST

In Reply to: Re: Hair Village in Queens posted by Victoria on August 7, 2008 at 7:48 pm:

It sounds like you had a bad experience!
I have to disagree with your assessment that people should stay away from the Japanese process. It does not kill your hair nor does it make it fall out. When done properly it is beautiful and can be life changing for people.
When people have problems with the process it is because of the lack of training and experience of the stylist performing the process.
One cannot group all Japanese thermals into one group. There are many different products and some are definitely better than others, yet the true difference is experience.
Thermal straightenings do not need to be without body and pin straight. That is a choice made by the client. The process can be done leaving degrees of curl and body in the hair.
I perform the process by myself from start to finish, which is my choice. I prefer to have total control over the outcome of the service.
My clients are very happy with their results.
I have some clients who have had 2 straightenings a year for 10 years and still have beautiful, healthy hair.
To say it is the fault of the service in general, is wrong.
As far as your comments about the salon and staff, I have no knowledge. Although it does not sound like a very good salon experience.

Denise Kingsley
Hair Straightening and Texture Expert
High Tech Hair @ Solera Salon
Centennial Colorado

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