From: Casey (18.104.22.168)
In Reply to: TIPPING -FOR PROFESSIONALS PLEASE posted by Sandra on February 8, 2009 at 7:15 am:
Many years ago, I tried to tip the owner of a salon and she was highly insulted. This experience has always stayed with me so when I started going to another salon and the services were provided to me by the owner, I tried to observe what other clients were doing as far as tipping. I found that some did tip and others did not. Since I've always believed in acknowledging ANY type of service provider with a tip, it made me extremely uncomfortable leaving the salon w/o tipping. Eventually, I explained my past experience to the owner and asked her how SHE felt about it. HER feeling was that she always appreciated a tip for a job well done.
I think the idea of NOT tipping a salon owner came from the day when the business end of salons was handled differently than it is today?? I DO still know of salon owners that will not accept a tip, so it is hard to know what to do in any given situation.
Where I now go to have my TR touch ups, my appointment is with the owner of the salon. For the most part, even though my appt is with the owner, the owner's hands-on involvement is limited.
I have had the experience where the owner plus SEVERAL assistants were involved. In this case, I would give the tip to the owner and ask that they please share it with their "staff". With the past several touchups, however, only one assistant does about 98% of the process per the owner's instructions (with occassional supervision). I don't have a problem with this b/c the assistant is always very experienced and capable. But when it comes time to tip, I am not sure what do. The owner is lending their expertise but the asst is doing the work. In this scenario, I have given the tip directly to the asst that did 98-99% of the work, OR I have left a tip at the front desk when paying for the service and asked that it be given to the owner and the assistant (b/c I figure they probably have a way of handling this between themselves.) (I appreciate those discreet little envelopes at the front desk).
In all these situations, I feel uncomfortable as to whether I am doing the right thing. I do not want to slight anyone, especially for a job well done and the length of time they have spent on just me. Like Sandra, I would also appreciate it if the professionals out there would give their opinions on this and maybe make the experience less stressful for many of us.