From: Jan Norris (Denver, CO)
In Reply to: TIPPING -FOR PROFESSIONALS PLEASE posted by Sandra on February 8, 2009 at 7:15 am:
I never want my clients to think that a tip is expected or required. I was an owner for 14 years and during that time I had clients that tipped me regularly...and others that did not because I was, in fact, the owner. Quite frankly, I never really understood the thinking considering I was performing all their services...all the time. When I sold my salons and became a booth renter, those clients who had refrained from tipping, began tipping me. Nothing changed from their service standpoint, it was just something they felt was appropriate.
I believe "not tipping the owner" came from the resturant business. Obviously, if the owner stops by and says hello and perhaps fills your water or even delivers your meal, it wouldn't really be necessary to tip. Particularly in a booth rental situation, the owner isn't making a percentage of their staff's productivity. Booth rental keeps the doors open, but does not significantly impact the bottom line. The owner makes their salary by standing behind the chair working on clients just like other stylists.
I always feel it is up to the client to determine if they wish to tip. If you want to wait until your first shampoo, you can always send a check later. It is up to you to make the call. In my opinion, a tip is something extra for doing an exceptionally good job or having a really wonderful experience.