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If you have come to this site on a web search for beauty or weightloss products -- please do not call us to ask about those products. We do not sell them!

We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

We only sell Lamas Beauty shampoos and skincare products. For a listing of products we sell, please visit our homepage.

Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

Thank you.

From: Jan Norris (Denver, CO)
Date: February 8, 2009 at 5:54 pm PST

In Reply to: TIPPING -FOR PROFESSIONALS PLEASE posted by Sandra on February 8, 2009 at 7:15 am:


I never want my clients to think that a tip is expected or required. I was an owner for 14 years and during that time I had clients that tipped me regularly...and others that did not because I was, in fact, the owner. Quite frankly, I never really understood the thinking considering I was performing all their services...all the time. When I sold my salons and became a booth renter, those clients who had refrained from tipping, began tipping me. Nothing changed from their service standpoint, it was just something they felt was appropriate.

I believe "not tipping the owner" came from the resturant business. Obviously, if the owner stops by and says hello and perhaps fills your water or even delivers your meal, it wouldn't really be necessary to tip. Particularly in a booth rental situation, the owner isn't making a percentage of their staff's productivity. Booth rental keeps the doors open, but does not significantly impact the bottom line. The owner makes their salary by standing behind the chair working on clients just like other stylists.

I always feel it is up to the client to determine if they wish to tip. If you want to wait until your first shampoo, you can always send a check later. It is up to you to make the call. In my opinion, a tip is something extra for doing an exceptionally good job or having a really wonderful experience.

Jan Norris
American Board Certified Haircolorist
Denver, CO

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