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From: kimk (76.18.45.49)
Subject: Denise, Tommy, Leslie
Date: February 3, 2009 at 4:47 pm PST

Hi, I had my hair BKT around 3.5 weeks ago. About 2 weeks ago I had to cut off about 7 inches of length because the ends looked brittle and split.

Now my ends look very witchy, like a broom. They do not look smooth and soft. How can I get them to have a soft appearance?

Also, I am convince my stylist either put too little, or too much formula in my hair, too hot an iron on the ends and burnt my hair. I have already cut off 6 inches of length in the back and probably 10 in the pieces around my face. But is still looks like crap. No shine, very limp, flat, very dull and processed looking. I have fine, virgin hair. I am very upset about this.

I have decided to wash as usual with soduim chloride shampoo in the hopes of getting body back. Can you tell me what the best shampoo to use, as well as any deep conditioning treatment you may recommend to help restore shine and moisture to my hair?

Any help would be appreciated. thank you : )


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