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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Leslie Correa (leslie.lamasbeauty.com)
Date: December 25, 2008 at 9:05 pm PST

In Reply to: WHEN BKT GOES WRONG! posted by Denise in London on December 23, 2008 at 4:57 am:

Hi Denise
Your question is difficult for me to answer because I'm trying to figure out how a Brzilian
Keratin Treatment could go wrong. It's a real easy service to do. If the hair is too healthy and
resistant, the BKT won't make the hair very straight. It will just take away the frizz & calm the
curl considerably. If the hair is too damaged from the beginning. Lets say the client has color
and highlights on fine hair. Lets say really bleached out blonderexic type of blond where the
hair is brittle on the ends and it snaps when you pull or brush it. The BKT responds pretty
well to this type of hair as well. The difference is the heat of the iron. I have to use a cooler
iron so that I don't fry the hair off of her head. I can't imagine the BKT going wrong. Maybe
they didn't use BKT but told the client it was a BKT product. I would like to hear more about
it also if there are stories about bad BKT's

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