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If you have come to this site on a web search for beauty or weightloss products -- please do not call us to ask about those products. We do not sell them!

We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

We only sell Lamas Beauty shampoos and skincare products. For a listing of products we sell, please visit our homepage.

Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: curious (
Subject: "diverted" products
Date: December 9, 2008 at 4:16 pm PST


I have noticed that lately a lot of the higher-end products, like Kerastase, are available in supermarkets and online.

I went on Kerastase's web site and read their anti-diversion policy in which they state that they oppose customers buying products anywhere other than on their site and at authorized salons. They warn that these products may be old, diluted or counterfeit.

My question is .... how are huge companies such as Target able to get away from selling Kerastase and other "diverted" products. Is illegal, or just discouraged? And, couldn't an authorized salon just as easily sell an expired, or even a diluted or counterfeit product as an unauthorized one could?

I read on one message board that high-end companies with anti-diversion policies feel compelled to state that they are against supermarkets selling their products becuase the salons would be upset if they didn't. This person's opinion was that The salons want the customers to feel as though they are buying an exclusive product and also want to minimize the competition. However, L'Oreal (and other hair care brands) benefit from selling their products to supermarkets because it increases the number of customers and therefore their bottom line.

Any thoughts?

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