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If you have come to this site on a web search for beauty or weightloss products -- please do not call us to ask about those products. We do not sell them!

We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

We only sell Lamas Beauty shampoos and skincare products. For a listing of products we sell, please visit our homepage.

Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

Thank you.

From: Denise Kingsley (straighttalkers.lamasbeauty.com)
Subject: Re: Please Help! Major breakage and hair loss after Bio Ionic Treatment
Date: December 8, 2008 at 6:41 pm PST

In Reply to: Please Help! Major breakage and hair loss after Bio Ionic Treatment posted by jess on December 8, 2008 at 5:54 pm:

Hi Jess,
It is not the fault of the product. It is the fault of the untrained stylist!
Absolutely get a complete refund. If the hair loss is coming from the folicle, there may not be anything you can do except to wait for the hair to grow back.
If you are experiencing breakage at the scalp you need to find a trained special ist who can examine your hair and scalp to assess the damage caused.
Please notify the salon owner where you had this done. This type of damage is serious and the stylist has no business putting these chemicals on any hair without proper training.
Could you take some pictures of the bald patches and send them to me??

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