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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: swati (
Subject: Denise please help
Date: November 4, 2008 at 8:59 am PST

Hi Denise,

I have read your posts, most of them. I really appreciate the way you patiently answer each of them and explain possible remedies for their hair. I am really amazed by your knowledge levels in this field. I got to know thru posts that you are in Colarado. I stay in New York state. I was wondering, if you give professional visits to NY, so that clients like us can take the opportunity to get the standard of the service you offer.

If thats not the possibility in the near future, I would appreciate it if you could recommend a salon that does safe TR in NY.

(My hair are thick coarse, not curly, but quite wavy. I have never had TR done on my hair. I have done Matrix Opti smooth on my hair three times. Last I did was in March 2007. After that I have not done any chemical treatment to my hair.
I have been using falt iron on my hair twice a week since then. It has made my hair very brittle and thin (it was very thick earlier).

Any advice is greatly appreciated.

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