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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Alison (
Subject: Re: Brazilian Hair Straightening
Date: September 21, 2008 at 7:14 pm PST

In Reply to: Re: Brazilian Hair Straightening posted by laura weinstein on March 7, 2008 at 6:24 pm:

What did you find out ahout others who experienced extreme damage after this Brazillian Keratin treatment? What do you recommend to repair some of the damage??? I had a really bad experience with this treatment, too!

Three days ago, I received a keratin treatment at an Aveda spa in Maryland. I have been going to this stylist for over 5 years and before this, she has always done an amazingly good job with my hair. My hair is medium length, medium wavy, and rather fine. After decades of professional (platinum blonde) highlights, and the last few years of heavy flat iron use, I thought I needed a serious conditioning treatment. I also wanted to get away from the flat iron. The stlyist assured me this product had no formaldahyde. I think the treatment stayed on my hair for 15-30 minutes, in addition, she used a flat iron throughout, to seal in the product.

I was asked not to wash my hair for 48 hours. I don't know why I was told 2 days, when everyone else on the internet, (now that I'm researching after the fact) says 4 days. Those two days, my hair was extremely flat, but that was not the worst of it. When I finally washed my hair, I noticed it had been completely destroyed. The structure of each hair strand looks as bent and wiry as corn-husk hair. But drier than dry. The strands do not lie flat, but frizz beyond recognition. It is so awful. My scalp is also pink and tender.

This is the worst hair experience I have ever had. My stylist assures me that others have had great result with this treatment. Perhaps, the product stayed on too long for my particular hair. Perhaps the flat iron within the process was too much. But it is really bad. I do not recommend this procedure for anyone.

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