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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Karen (
Subject: Question on no formaldehyde BKT-Expert please
Date: September 15, 2008 at 9:43 pm PST

I had the simply straight Brazillian Keratin Treatment. That was the name on the pamphlet. Said it was no formaldehyde, salon told me I would get the same results as marcia textiera, which I had 2x before at same salon.

I have not washed yet. My hair feels stiff - like too much product in it. It is frizzing at the ends when i wake up.

Am I to expect this will improve once I wash it? Anyone know about this product? It does not feel the same as my previous 2 BKTs with the Marcia T. product.

The salon had alot of different people ironing my hair- all using different irons. Is it possible the ironing was not consistant?

I am mad at myself for not speaking up re: the revolving door of people working on my hair. I think 2 of them were not even stylists. I had always thought a BKT could not harm my hair. I was told the non-formaldehyde product was even safer. Is this stiffness normal for this non-formaldehyde product or could my hair have been damaged by the ironing? Or is it something else entirely?

Any answers would be helpful

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