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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: deedee (
Subject: do it yourself help?
Date: September 9, 2008 at 8:15 am PST

let me start by saying I am a (expired)licensed hairdresser, but I have not worked as a hairdresser for 20+ years.
I have been getting Liscio straightening for the last 6 years, every 6 months. Circumstances have arose that I can no longer afford to have this done. I have watched the process and am confident i could do it myself but I am not sure of a few things.
I see a few types for sale, one being Matrix Opti Smooth, the other Jheri Redding Thermal Ionic. I do not see anywhere I can buy Liscio. Would you recommend one over the other?
I would prefer to try a small hidden section before attempting my entire head. If I open the chemicals will they lose their potency in a few hours the way haircolor does?
Can any type of ceramic flat iron be used? recommendations?
any other comments appreciated

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