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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Mark Gailmor (141.156.88.102)
Subject: Re: Tricky Situation? How do I explain?
Date: August 10, 2008 at 5:36 pm PST

In Reply to: Tricky Situation? How do I explain? posted by Jody on August 10, 2008 at 4:54 pm:

Jody,

You most certainly can. If he's a professional then he will understand. I would simply explain, nicely, that "you found" someone recently that can basically reads your mind when it comes to cuts and styles. This is an important relationship between stylist and client. However, I would also say that you love the way "he" colors your hair and so you hope he doesn't mind if you continue coming back to him for color. I suspect he will be pleased that you're happy with his coloring talent or you wouldn't come back. The ability to color hair successfully is a talent in itself. I'm sure some other folks can give you a few tips as well. I've just learned the best policy is to be honest, but nice.

Marcos


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