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From: Jan Norris (Denver, CO)
Subject: Re: Bad Haircut--do I pay for a re do?
Date: June 15, 2008 at 7:47 pm PST
In Reply to: Bad Haircut--do I pay for a re do? posted by Jennifer on June 15, 2008 at 5:40 pm:
It's very honest of you to admit that part of the problem was your communication with the stylist. If this is a recent happening...say, within a few days, I would suggest you call the stylist and be honest with them. If you were my client and this situation occurred, I would make time to take a look and address the problem. I usually don't charge for a re-cut, unless the first haircut took an unreasonable amount of time or the client decides she wants compeletly different look than was originally discussed. I don't believe I have ever charged full price. Most often it is just a small adjustment and when they ask me what they owe, I will decline to accept payment. Generally, they will tip me to show their appreciation. A great deal depends on your relationship with the stylist.
American Board Certified Haircolorist
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