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If you have come to this site on a web search for beauty or weightloss products -- please do not call us to ask about those products. We do not sell them!

We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

We only sell Lamas Beauty shampoos and skincare products. For a listing of products we sell, please visit our homepage.

Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Jan Norris (Denver, CO)
Subject: Re: Bad Haircut--do I pay for a re do?
Date: June 15, 2008 at 7:47 pm PST

In Reply to: Bad Haircut--do I pay for a re do? posted by Jennifer on June 15, 2008 at 5:40 pm:


It's very honest of you to admit that part of the problem was your communication with the stylist. If this is a recent happening...say, within a few days, I would suggest you call the stylist and be honest with them. If you were my client and this situation occurred, I would make time to take a look and address the problem. I usually don't charge for a re-cut, unless the first haircut took an unreasonable amount of time or the client decides she wants compeletly different look than was originally discussed. I don't believe I have ever charged full price. Most often it is just a small adjustment and when they ask me what they owe, I will decline to accept payment. Generally, they will tip me to show their appreciation. A great deal depends on your relationship with the stylist.

Jan Norris
American Board Certified Haircolorist
Denver, CO

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