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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Ibis (
Subject: Help!! Question about BKT
Date: March 17, 2008 at 6:42 am PST

Hi Denise,

I wanted to follow up to see if you can give me some guidance.

I have been getting the Q8 relaxing treatment for the past 2 years. I've been happy with it, except for the fact that i get a lot of split ends, i guess from all the flat ironing (I live in Miami, humidity 150% 24/7). I was getting my hair dyed yesterday and one of the stylists approached me and suggested that I get the BKT done. He did a great job explaining the process, but I will admit I am apprehensive because I have had really bad experiences.

My question is, what are the benefits? Is it good to have both done? Do I still need to do the Q8 process and the BKT, or do I still to just one process? My hair is shoulder length and the texture is thin, coarse and porous. My last TR was
December and I trim it every 3 to 4 months.

I really appreciate any guidance I can receive from you. Thanks.


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