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From: Tommy Maness (VincentJ)
Subject: Re: turned off by attitude of vincent j salon
Date: January 31, 2008 at 9:09 am PST
In Reply to: turned off by attitude of vincent j salon posted by maria on January 31, 2008 at 6:32 am:
I would like to offer my sincerest apology to you. I talked with our receptionist and he as well offers his apology. He said sometimes, he may have 2 lines ringing and a client standing in front of him. Though this does not excuse this, he is normally very patient and will stay on the line as long as needed. If you have questions about bkt or TR feel free to call and ask for me or email me. I am very southern, so often I as well take people as rude but it is just sometimes the tone of their voice. Maria we work very hard to make our clients happy and feel comfortable, so again accept our apologies.
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