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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Jan Norris (75-166-208-222.hlrn.qwest.net)
Subject: Re: too red or gold
Date: October 16, 2007 at 8:22 am PST

In Reply to: too red or gold posted by hard2color on October 14, 2007 at 2:14 pm:

I agree with Raydine that you may have mineral issues. This can be eliminated from the hair prior to coloring with a salon treatment. Different parts of the country have different minerals in their water system. A shower filter will help reduce the amount, but won't eliminate them entirely. You say you have had thyroid issues, so I am assuming you are taking medication. If the hair is properly prepared, I find medication to be irrelevant.

Another thing to consider is that I have talked to many stylists who claim to be a "Certified or Master" colorist when in fact, they have taken a 4 hour class or an online quiz. I am not saying this is the case with the stylist you saw, but it happens frequently. A good colorist understands how to manipulate peroxide and ammonia to achieve a truly natural looking hair coloring with just enough warmth to be flattering and completely cover gray without the gold or red you refer to. I would strongly suggest you make your complaint known to the stylist. If you are still unhappy with the result, seek out another professional.

While I have seen a FEW women in their 50's who look great when they let their hair grow out to gray/silver...most just look like they have given up.

Jan Norris
American Board Certified Haircolorist
Denver, CO


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