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From: Nicolle (c-24-15-162-151.hsd1.il.comcast.net)
Subject: Re: bkt does not work for everyone ( I AGREE)
Date: October 7, 2007 at 8:56 pm PST

In Reply to: Re: bkt does not work for everyone ( I AGREE) posted by Kelly on October 6, 2007 at 5:36 am:

Denise can tell you even an expert can get it wrong with BKT.

My first one made my hair look like straw so 3 weeks later got a free redo and it's been perfect and past 4 months with barely a wave, no blowdry needed, no frizz, and very soft hair..

so just because someone you have faith in does it and it doesn't turn out right, doesn't mean the product has failed. It means that what the expert did didn't work on your hair.

You need to identify the cause and a redo will often work.

In my case, I ended up going straight to the manufacturer which is how we decided how to redo it so it would be as perfect as it is right now.

Hope this helps.

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