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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Elaine (75.26.6.110)
Subject: highlights over TR for Denise
Date: September 6, 2007 at 10:21 pm PST

Hi Denise,

I wrote to you a couple of times in the past few months about bends and breakage after TR and how your recommendation of Biolustre saved my hair. My TR was in April, and now I'm in dire need of getting my highlights redone. I'm going Saturday and we're going to do Biolustre before color to support and protect my hair. Anything I should stay away from in terms of color products or chemical ingredients? We don't use bleach on my hair anymore...my hair is pretty fine and between the bleach and flat ironing, it made it too fragile so we stopped using bleach a couple of years ago. The TR in April was my first one.

Once again, thanks in advance for your great advice. I can't believe how much I have learned from you and all the other professionals in this forum.

Elaine


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