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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Dana (
Subject: Highighting problem
Date: September 2, 2007 at 1:10 pm PST

Hi Everyone,
I hope someone out there can help me. My hair was becoming very dark, almost black becuase I used the wrong color on it. I went to my salon and I told the hairdresser, I wanted it lightened. However, I did not want any red in my hair if possible. Several years ago I tried to highlight, and the hairdresser did not bring the highlighting past red to yellow and I looked like a zebra with red stripes and black hair. Nothing covered the red. She assured me they had new stuff. She took the color out, and my hair was red. Then she recolored my hair, then added highlights. It appears that to get rid of the red she uses an ash, and I again look like a zebra with red stripes and black hair. I know my hair, and nothing you can put on covers red except a very dark ash, as my hair is coarse and porus. What should I do? Thanks

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