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From: Denise Kingsley (straighttalkers.lamasbeauty.com)
Subject: Re: damage to hair is worse after it wears off
Date: August 27, 2007 at 9:57 am PST

In Reply to: damage to hair is worse after it wears off posted by dina on August 27, 2007 at 4:01 am:

Hi dina,
I can certainly understand your concern about the issues with the BKT.
I feel compelled to answer your post with the hair stylist point of view.
When we perform ANY service, we cannot ever know exactly what the outcome will be. Hair styling is not an exact science. There are so many variables involved with every service we do. Once a client leaves the salon, we have no control over anything they do. I am not implying that they are doing anything wrong. But we are not either. Unless we have microscopes and do a complete analysis of the internal structure of the hair, we can never promise anything. We can only use educated guesses with experience and education and even then, we do not have total control.
If a stylist makes promises, they should follow up with them. I tell my clients that the results will depend on many factors and we can only "see" how long it will last. I tell them that how long it lasts for them is exactly how long it will last. I perform the service and if it works for them, great, if not, we need to rethink what our other options are.
In general I have not found anyone that thinks their hair is worse after the BKT has worn off. I can only speak for MY clients. I would tend to believe that people my "forget" just how trashed their hair was before the BKT.

As far as the cost, as someone posted earlier, one factor is overhead. Now my overhead is considerable, but so is my level of experience. I am not your ordinary hairstylist. It is expensive to get education. I travel all over the country, and to other countries as well. It is not a hobby to me, it is a profession. Yes, in general I may be more expensive than some, but I am educated and professional and experienced!

There are many stylists who jump on the bandwagon because they want the big bucks, yet they do not have the credentials to back up the cost. It is then up to the consumer to make the decision as to where and with whom they choose to spend their money.

One can have their hair cut for $7.95 or they can spend $600. That hair cut is temporary. EVERY service we do is temporary. Hair grows.
I consider hair temporary art. I also consider the major services as cosmetic surgery for the hair, just like the previous poster said.
I hope this helps you to understand our point of view. I do not feel I have to justify my prices, I just felt that taking time to clear misconceptions would be worth my time.
I respect the views and opinions of everyone on this board and I always like to hear what the client is thinking or feeling.

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