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From: Chris (
Subject: Important Question - for Denise - PLEASE HELP
Date: August 24, 2007 at 6:23 pm PST

Hi Denise,
I could really use your advice and opinion. I had my hair yuko'ed two years ago. at that time, it was "virgin" hair, very thick and curly about four inches past my shoulders. After the first time, my hair had some wave to it, and so two weeks later, my stylist re did my hair and it was perfect. Stick straight and frizz free and would air dry striaght. The second time she left the solution on longer, which she thought was why it worked the second time.

I had a yuko done for the second time a month ago. I had not done it since the first time because of $ and the whole yuko'ed hair had grown out. So my hair was basically virgin hair again...no dye, etc.

During the yuko, the sylist kept the solution on for about an hour because of having to do it twice the time before. When I got home after the yuko, I could feel that the stylist had missed some parts. Underneath was clearly curly and bumping out, which was adding wave to the other parts. Also, parts on the sides had wave to it. I stayed inside for two days, never took a shower, then washed it and my hair was very frizzy and wavy in parts and curly in others. Also, every time I washed my hair I could smell the solution -- it was a very strong smell that was not there the first time I had the yuko.

I went back to the sylist about a week and a half later for a redo. Now, she decided not to do the whole head because some parts had took. I have no idea how she kept straight what had been yuko'ed. Because my hair is so thick, during one part, she had to have someone help dry my hair. I think that it was air drying quicker than she could get to it. Also during the yuko she mentioned to another sylist that the irons were not as hot as they used to be. That the irons were over two years old and she had to press very hard now.

After waiting the 48 hours, I washed and again, my hair is not pin straight like the first yuko. There is definite wave, some curl on parts and worse -- when it is humid, it frizzes up a bit. Now, it's definitely a huge improvement over my natural hair, but I am not happy with it.

When I speak to my stylist, what should I ask for? My hair is horribly dry in parts and I paid almost $1000 for something that I didn't get. I don't think she put the solution on all parts of the hair, or didn't dry it fast enough and the air drying created this problem. Do you have any suggestions? Like I said, the hair is livable, but I am not happy and think that I should get a partial refund or a discount on a redo in six months, but I wanted to ask your advice.

Thank you very much,

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