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From: Can this hair be saved, Denise, Jan, Les? (
Subject: Biolustre AND Bkt?
Date: August 17, 2007 at 12:36 pm PST

Thanks, Lisa, for the link, Elaine, for your input and Denise, Jan & Les for your expertise. Two weeks ago my below-shoulder length,(long layered cut) medium brown, wavy hair was badly damaged from a professional "highlighting" that resulted in frazzled stripes that start as orange near the root and fade to yellow to nearly white at the now broken off ends. Am using Purology, Sebastian Penetrait, GHD, & Redken product lines, gently combed through in shower and of course, heat protection and once weekly a warm-not hot- blow dryer held several inches from my head, soft natural bristle round brush. Had been giving my hair a rest from all chemicals except conditioners for 18 months and am once again in mane misery. How to best fix? I have a halo of 4 - 6" long frizzy-curly broken hairs--all the highlighted pieces. How to correct the color and texture? Am thinking Biolustre to strengthen, then salon color*, then BKT. Might this result in healthier looking hair? I live in Orange Co. NY- WILL travel. Thanks-Marielle
*And, help me please, to communicate with a colorist. Hoping to achieve a natural looking result-keep my medium brown base color, cover my grey strands, highlight with very fine caramel colored highlights, & shiny/healthy look-not chunky wide stripes of frazzle. I don't know what I said that could have led what I believed to be a competent professional -who so far refuses to refund- to produce this result.

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