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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: LISA (
Subject: Re: Just got BKT done
Date: August 6, 2007 at 7:54 am PST

In Reply to: Just got BKT done posted by Terrey on August 5, 2007 at 11:54 am:

Terrey, sweating and salt had nothing to do with your hair.
Once again I wish people who are not professional hairdressers and are not qualified to answer questions would refrain from doing so.
The misinformation on this board gets ridiculous at times.

Your BKT was obviously not done properly. Perhaps they bought an inferior product, (BKT solution comes from many places and with no quality control at times), also the stylist may not have distributed enough product throughout the entire hair shaft. She may not have ironed it in at the right temperature or a combination of these things.

I am really sorry this happened because you paid an awful lot of money for this procedure.

You should have absolutely no frizz at this point and none for months to come.

You need to get your money back and get it done elsewhere.

Good luck. :-)

Thank God as soon as you get this done properly, and you can do it right away, your hair will look like a million bucks.

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