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From: Spa Girl (
Subject: Had TR and hair still wavy - need advice!
Date: July 24, 2007 at 8:01 am PST

I had my 9th TR a few weeks ago with a new stylist. I have resistant hair but the first 8 TR's came out perfect - straight, easy to manage, and everything I expected. The first TR was Liscio and every one since then has been IStraight. The only difference this time was the stylist. I went to a reputable salon and the stylist answered all my questions right. She had the experience and training and from what she said, she knew what she was doing. This time I still had a lot of curl in my hair. I went back 2 weeks later and she re-processed it, but it's still very wavy and doesn't look sleek and straight at all unless I flat iron it (which is very hard for me to do in the back of my own hair, plus time-consuming). I don't think I should re-process it AGAIN. What do you think?

Should I ask for a refund? I paid $750 (including a $100 tip) and did not get the results that I should have.

Experts, I would love to hear what you think and if you have any advice about what, if anything, I can do to get my hair straight now.

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