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From: Denise Kingsley (straighttalkers.lamasbeauty.com)
Subject: Re: Medications affect TR results
Date: July 5, 2007 at 6:07 pm PST
In Reply to: Re: Medications affect TR results posted by Katherine on July 5, 2007 at 11:46 am:
Once in a blue moon a TR does not turn out the way I want it to turn out. If that is the case, I am the one who will initiate the conversation about a "redo". I would never charge the client.
I can't answer all of your questions since I do not have all of the facts but in my opinion, the damage would most likely have occured during the first ironing.
I find it hard to believe that your damage came from any medication. Perhaps you could speak with your dentist and ask them their opinion of the local and steroids and if they could have any effect on your hair.
Since you do have successful history with this styist, I would suggest setting up a time to speak with her about all of this. Express to her exactly what you feel is fair.
I would think that redoing it for free and providing you with the proper products to rebuild your hair before the redo, would be fair.
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