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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Denise Kingsley (straighttalkers.lamasbeauty.com)
Subject: Re: Bad Straightening
Date: June 18, 2007 at 6:27 pm PST

In Reply to: Bad strenghtening posted by gee on June 18, 2007 at 11:58 am:

Hi Gee,
If you did not get your hair wet, the water in the air should not have caused any problems.
I think what happened is that when your touch up was done they did not protect the previously TRd hair from the chemicals. I believe that the old hair absorbed some of the chemicals during rinsing, or perhaps they overlapped the chemicals. The old hair could have been a bit over ironed and damaged during the ironing process.
It is important that you call the stylist and explain that you are not happy with the results. They need to learn how to do a touchup properly. If they do not, they will eventually have no clients.
It is also your part to take care of your hair between touch ups.
Be sure to moisturize and use heat protection.
At this point there is probably nothing that can be done except to moisturize the ends and add finishing products to make it look better.

Do not be afraid to tell the stylist. If your hair was in good condition, there is no reason that the touch up should end up badly.


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