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If you have come to this site on a web search for beauty or weightloss products -- please do not call us to ask about those products. We do not sell them!

We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Jan Norris (
Subject: Re: Jan - question about pigment remover
Date: May 13, 2007 at 7:52 pm PST

In Reply to: Re: Jan - question about pigment remover posted by Michelle on May 13, 2007 at 3:55 pm:


I am happy to help! I have used So Color for many years and I have not had a client experience any alleric reaction. One of the problems you are having with brassy tones around the face where your hair is extremely gray is due to the fact that there has to some neutral in the formula in order to cover the gray. This is a common mistake that a lot of colorists make and one that is very easy to remedy. So Color has added a new series of mocha shades that are really beautiful. Rich and warm...but not red. The formula needs to have approximately 1/3 to 1/2 in the neutral series and the remaining formula could be the RB4 or 4M. You will get much better coverage and a prettier color. Also, keep in mind that it is possible you might want to go a bit lighter. As we age, our eye color fades and what looked great at 26 might not be as flattering in our 40's. I am certainly not suggesting "blonde," but perhaps a softer shade of warm brown.

Good luck with your appointment and let me know how it works out for you!

Jan Norris
Healthy Hair Color Expert
Denver, CO

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