From: Michelle (220.127.116.11)
In Reply to: Re: Jan - question about pigment remover posted by Jan Norris on May 12, 2007 at 4:23 pm:
Hi, Jan. Thank you for responding. My hair is almost completely gray (probably more than 90%). I went significantly gray in my mid-20s and it's been getting worse ever since. I don't see any of my natural color (which was a very dark brown - almost black) around my face, and my stylist tells me it's almost all gray in the back, too. I've been having it permanently colored since I was about 26, and I'm 42 now. I have had my roots done every month and the color refreshed on my ends, too (previously with more permanent color, but we stopped that last November and began refreshing with Shades EQ).
I am scheduled to have my roots done on Tuesday. I am going to have my stylist return to using a formula of the Matrix SoColor that we used for many years with no reaction (RB4). And I am NOT going to have the ends refreshed at all. If I do not react to that, then I'll consider having the Matrix color reformulated to give me more the shade I'd like to have (more warm dark brown, less red - my gray really draws the red in the RB4; it looks kind of brassy in the more resistant areas around my face, and my gray sort of shows through the color in those places).
I am hoping that we can find something I can use - I'll take any dark color over the gray anyday. I look awful with *any* gold/yellow/ash tones in my hair - my skin has yellow tones in it, and I look best with very dark brown color with warm tones. (My ethnicity is half Lebanese/half Anglo, and my skin tone is somewhere between my father's olive toned skin and my mother's very fair skin.)
I will post after my Tuesday appointment to let you know if I reacted to the old Matrix formula or not. Thank you again for your offer to help find a solution.