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If you have come to this site on a web search for beauty or weightloss products -- please do not call us to ask about those products. We do not sell them!

We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

We only sell Lamas Beauty shampoos and skincare products. For a listing of products we sell, please visit our homepage.

Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Michelle (
Subject: Re: Jan - question about pigment remover
Date: May 13, 2007 at 3:55 pm PST

In Reply to: Re: Jan - question about pigment remover posted by Jan Norris on May 12, 2007 at 4:23 pm:

Hi, Jan. Thank you for responding. My hair is almost completely gray (probably more than 90%). I went significantly gray in my mid-20s and it's been getting worse ever since. I don't see any of my natural color (which was a very dark brown - almost black) around my face, and my stylist tells me it's almost all gray in the back, too. I've been having it permanently colored since I was about 26, and I'm 42 now. I have had my roots done every month and the color refreshed on my ends, too (previously with more permanent color, but we stopped that last November and began refreshing with Shades EQ).

I am scheduled to have my roots done on Tuesday. I am going to have my stylist return to using a formula of the Matrix SoColor that we used for many years with no reaction (RB4). And I am NOT going to have the ends refreshed at all. If I do not react to that, then I'll consider having the Matrix color reformulated to give me more the shade I'd like to have (more warm dark brown, less red - my gray really draws the red in the RB4; it looks kind of brassy in the more resistant areas around my face, and my gray sort of shows through the color in those places).

I am hoping that we can find something I can use - I'll take any dark color over the gray anyday. I look awful with *any* gold/yellow/ash tones in my hair - my skin has yellow tones in it, and I look best with very dark brown color with warm tones. (My ethnicity is half Lebanese/half Anglo, and my skin tone is somewhere between my father's olive toned skin and my mother's very fair skin.)

I will post after my Tuesday appointment to let you know if I reacted to the old Matrix formula or not. Thank you again for your offer to help find a solution.

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