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From: Denise Kingsley (straighttalkers.lamasbeauty.com)
Subject: Re: The bends after TR
Date: May 5, 2007 at 5:35 pm PST

In Reply to: Re: The bends after TR posted by Elaine on May 5, 2007 at 4:26 pm:

Well, I have to say I am impressed with your stylist standing behind her work. She is doing what any stylist should do under these circumstances by refunding your money and helping you with the proper products.
I am not impressed with the Schwarzkopf Bonacure line.
The Pureology Nano shampoo is incredible and very expensive.
I still believe that the bends need to be supported with a Biolustre. Then the other caviar products, etc could have been used.
I have never found a product that works like the Biolustre. It is purely for strength. Nothing else. You must still moisturize afterward.

You say she has been doing these for 5 years, but how many has she done in those 5 years and how often.
That type of error is typical of someone who is not experienced or trained well.

I do think she is doing everything she can to fix this for you, and that is very professional.

Good luck with all of this. Keep using the good products and be gentle on the hair. When it grows out in a few months, it may be possible to fix those bends.

Denise


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