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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Elaine (
Subject: Re: The bends after TR
Date: May 5, 2007 at 4:26 pm PST

In Reply to: Re: The bends after TR posted by Denise Kingsley on May 5, 2007 at 6:55 am:

Thanks for your comments, Denise.

My stylist has been doing TR for about 5 years and this is the first time she's encountered this problem. She was practically in tears for me and she really wants to work with me to fix it. She's had training in several products and likes BioIonic the best because it is the least damaging.

Today we did a caviar based 3 step conditioning (I forgot the brand name-starts with A) and she gave me Pureology Nanoworks Shampoo and Schwartzkopf Bonacure Moisture Kick to use at home every third day. We also talked about styling techniques to put less stress on the hair. Right now it feels pretty good, and the bends did soften up a bit. We'll repeat the treatment every week to 10 days. She's not charging me for any of this and she did give me a full refund.

My ends were a little dry before and my hair is highlighed but not bleached. The ends are dryer now. I'm more concerned about the roots.

What do you think of the products we're using?

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