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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: debbie (
Subject: experts please help! confused
Date: May 4, 2007 at 9:17 am PST

I've had 3 TR's so when I color I only use Shades EQ but I hadn't colored for awhile and haven't had TR for 2 yrs and will be getting BKT in about 2 weeks. When I went about 3 weeks ago to get color the stylist where I went uses Paul Mitchell PM Shines instead of Shades. Ok, normally when I would get Shades they would put me under the dryer for awhile but with the pm shines she did not. If they are basicly the same thing only different brands why didn't the last one put me under the dryer? What does the dryer do? The pm shines didn't seem to last as long as the Shades, could that be why? Should I ask her to put me under the dryer this time? Please help I go in the morning for color. Thanks

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