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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Joseph (
Subject: Re: the day after bioionic TR - helmet head
Date: April 24, 2007 at 4:53 pm PST

In Reply to: the day after bioionic TR - helmet head posted by Elaine on April 22, 2007 at 7:28 pm:

You may want to check to see if you have any bends on the roots. if the hair has an "L" shaped bend, i am afraid that is not a good sign. it is not recommended to comb thru the hair after the solution has been applied to the hair. The cuticles open up after you apply the solution and the bonds are starting to breakdown. By combing thru the applied areas, you are scratching your cuticles and can seriously damage the cuticles. Of course, i haven't seen your hair nor have i seen the steps your stylist has taken. i think the best advice i can give you, check with your stylist.

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