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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Anonymous (24.184.170.194)
Subject: Re: I don't get why you're unhappy?
Date: April 23, 2007 at 8:54 am PST

In Reply to: I don't get why you're unhappy? posted by Kelly on April 23, 2007 at 7:06 am:

What's there not to get? I think we have to be objective here. I'm not sure what is causing my hair to look crimpy and dry like it had looked before. For instance, I washed my hair the other day and today, it STILL looks crimpy, unstaight and dry. I did everything the salon told me to do and it still looks the same. But I never pointed my finger at the salon that did my hair, I simply stated that THE PROCESS does not work for everyone. It didn't for me. If my hair ONLY looks right in weather climates like DR, what point is it for me to have this done. Think about it -- I had high hopes about this for my hair and it just didn't work out. But I shouldn't be the silent one; if I feel the process didn't work out for me, then I should speak out about it.

The staff at the salon that did the BKT was up to par in service and I really liked the girl who did my hair; so it's not the salon, it's the process.

Thank you to the guy who mentioned the shower filter. I don't have one in my bathroom. Quite possibly you are right -- I might consider getting a filter. I wasn't looking for any possible solution here, so thank you very much for mentioning that.


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