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From: Michelle (
Subject: Re: Question for Claudia about your poor Optismooth results
Date: April 23, 2007 at 3:47 am PST

In Reply to: Re: Question for Claudia about your poor Optismooth results posted by claudia on April 22, 2007 at 8:52 pm:

Claudia, thank you for sharing the information about your color. I'm going to have another consultation with my TR stylist before I proceed. I'm so sorry about your bad results. I know how upsetting it must be. I've cried over my hair many times throughout my life. Perhaps if you continue to moisturize, your hair's appearance will improve.

For decades, I relaxed my hair at home using a hydroxide-type relaxer, and the reason I am switching to TR is because the double-processing of that with permanent color for so many years caused my hair to break off. When I first began the grow-out process, I checked in with this board and learned a lot about products that I'd never heard before. I use a ton of them on my hair now, and over time, my hair has begun to look better and better. Maybe you could check with someone about professional moisture treatments to help your hair look better as the damage grows out. The bottom 2 inches of my hair are still damaged, and to get them to look nice, I have to use several products on them. In case you might want to try something similar, here is what I do. I know it seems complicated, since I use different products on different areas of my hair, but this is what I've found works best for my current situation.

1. Wash with a moisturizing shampoo. (I use Matrix Biolage Hydrating shampoo, but that's mainly because I am allergic to an ingredient that appears in many professional shampoos, and this is one that doesn't have it.) About every week or so, I use Nioxin shampoo to remove product build-up, and I know when it's time to do that because my hair gets kind of gummy and becomes more difficult to style.

2. Condition new growth (never relaxed) with Redken Smooth Down. Condition previously relaxed (damaged) ends with Redken All Soft Heavy Creme. Leave in while I finish the rest of my shower, then rinse thoroughly. You might want to substitute the All Soft Conditioner all over and just use the Heavy Creme once a week. I have found that over conditioning my hair makes it look almost as bad as when the damage is showing.

3. Apply Redken Heat Glide all over, followed by Redken Smooth Down detangler on the ends only (this is moisturizing, so you may want to try using it all over), and Redken Align (a straightening product) on my new growth only (you probably won't need this). If I get the Align on my previously relaxed hair, it makes it feel sort of brittle, so that's why I don't take it all the way to the ends.

4. Blow dry. Then reapply Redken Heat Glide (but you may want to try Aquage Beyond Shine or some other spray on heat protectant) and iron. Because most of my hair is not relaxed, I use a high heat, but you should probably use only light heat. I bought a professional solid ceramic iron with temperature control back in December, and it does a MUCH better job than any of the "drugstore" irons I've owned over the years.

Since I'm not a professional, you should check all of this with an expert. Just thought I'd share it in case any of it helps you get through the grow-out phase. I've been growing mine out for 10 months so far, and it has gone by much more quickly than I thought it would. Best of luck, and again, I'm so sorry this happened to you.

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