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From: Pictures From: Marcia Teixeira BKT Company (126.96.36.199)
Subject: Re: In response to all the emails-
Date: April 22, 2007 at 4:21 pm PST
In Reply to: In response to all the emails- posted by UnSprung on April 19, 2007 at 11:12 am:
Hi My name is Marcia Teixeira.
There are many factors we have to take in consideration when it comes to knowledge about any new product in the market.
1- We are a new company that take pride in everything that we do and we want to make sure the professionals out there who are interested in carrying this product in their salon have to go through a hands-on training before they are qualified to use it, however the ones that are used to doing the TR have an advantage, it is very important to at least see an application before they can say that they know what to do.
2- The reason why people are having bad results with this product can be a combination of many things.
3- The process of applying the product is very simple but at the same time you have to know what you are doing. And as we all know a lot of professionals out there are very proud to say that they are 10, 20 or even 30 years in the business and i am sure that they are very qualified professionals, but this is a new product and a new process and as professionals we should be open minded to have continued education and we are making this possible throw a DVD or educator that could be going to you at your salon, if scheduled in advance.
Having said all that, here are some of the reasons BKT is not going to give the right results:
1st- You did not use a good cleanser or clarifying shampoo and do not dry the hair enough and the product will mix with water and weaken the product.
2nd- You did not dry the hair after the product was applied on to the hair and did not apply the necessary amount of product.(important you should not over saturate with product.)
3rd- You did not use the right flat iron set at 450 degree and did not grab the correct amount of hair,it should be small, quarter inch sections.
4th- You failed to educate your customers about the do's and dont's.
5th- Last, and most importantly, some people do lie and they say it did not work for them, and it was probably because they got their hair wet or did not wait for the 4 days before they could wash the hair.
I want to take this opportunity to thank all the great testimonies out there from clients and professionals alike and also recommend some of the great professionals on this board witch I have seen their work and great feedback from their clients: Vincent J.,Tonya Newman, Denise Kingsley, Lesley Correa among others.
P.S. if you would like to see any before or after pictures please email me at firstname.lastname@example.org
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