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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Jen (
Subject: Help! Frizzed out, and wavy hair!
Date: April 21, 2007 at 9:52 am PST

I have naturally straight hair, however it is very coarse, and wiry. So I decided to get a TR to change the texture of my hair. After I had it done last week it was soft, and silky, and exactly what I wanted. After my first shampoo (3 days later) I noticed that the left side of my hair, by the hair line, my hair is really frizzy, and wavy. Weird because it was never like that before. I just washed it again, and this time let it air dry, and my left side (especially underneath) came out wavy! Plus the left side is still frizzy. The rest of my hair is wonderful...soft and silky.

This can't be normal...should I ask for my stylist to do a retouch? Can they do a TR spot treament? Or, have I done something wrong? I didn't sign up for this!!! Any advice would be much appreciated! I

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