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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Rachel North (
Subject: Sodium Hydroxide vs Ammonia-Thio
Date: April 21, 2007 at 7:08 am PST

I have a 9 year old girl coming into my salon with prior Sodium Hydroxide relaxer, and about 2-3 feet of pretty tight curl, knots, etc... (I assume last treatment she wanted a looser curl not Beyoncee straight) I normally use the Opti smooth cold, then over shoot it on the time, just a bit, and style completley straight to neut. at home for the first three-4 days..have had good luck, but she has 4" of grow out, and over two feet of kink left.. has anyone used the Opti Smooth in this situation? Is the line of demarcation going to melt off? Can I run the Opti through the ends to help open the old Sodium curl or is her hair going to fall off?

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