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From: CARLY (
Subject: Re: BKT cost too much
Date: April 21, 2007 at 2:48 am PST

In Reply to: BKT cost too much posted by Alice on April 18, 2007 at 12:34 pm:

Alice, you need to know that in all your statements you sound as if you are throwing a tantrum. It sounds as if you are more concerned about people knowing that you are a "Professional Hair Industry person" than the health of one's hair. It is great that you have learned how to do the Thermal Reconditioning at some point in your Professional Hair Industry career. I am assuming that you are great at it. Cudos to you. However, all the negative things you have to say to others, whether they are Hair industry or not, DOESN'T SOUND PROFESSIONAL AT ALL.

Don't forget you wanted to offer the BKT as well which is why you were inquiring about it in the first place. When you learned that you had to go to another state (which is what High End Professional Hair Industry people do for their clients and career all the time), to receive education, and spend money on training, product and equipment, you became an advocate for TR (just as you claim the ladies commenting on BKT), and a hater of BKT.

As a so-called professional, you should appreciate the fact that a company wants to offer education to you regardless to how long you have been doing a service that is similar yet different from their product.
You even said yourself that you were going to change the TR procedure to mimic the BKT and add in a FEW (2 or 3)treatments at $45-$80 dollars extra. Very slick I might add. That sounds like it will be more than a BKT in the long run. Think about it. Obviously you have....Now hopefully Nicole, Antoinette and anyone else reading will too. Your plan to switch THE TR around and add your own treatments is the reason why BKT requires education before purchase.

You talk about the price being to expensive, well that leaves me to believe that you have a cheap clientele and a very cheap Professional Hair Industry budget. Offering options for your clients and your career is an investment well worth it. No one can ever know it all or enough, regardless to what industry you're in. Things change all the time, which is why big companies in every industry continuously have training.

In closing, you sound like one of those stylist that tries to talk clients out all the things you can't do or afford to do, and into only the things you can offer. If you have clients that are intrigued about a service, why not learn how to do it and stop being cheap and stale or tell them you like what you are doing and you simply don't want to add anything new but you will try to find someone that is great at it and you will refer them to them so that they are happy. Your clients will appreciate that and stay with you because you care about their happiness not your greed. I've done it several times on services that I am not interested in doing and my clients love me for it because they know I research the technician for them and make sure it is safe.

Open your mind Alice and stop being so mean, selfish and desperately in need for people to know that you are a hairstylist.

Give clients what they want and need, NOT what you want them to settle for.


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