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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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Please do not call us about other products that people may talk about on these discussion boards. Our Customer Service department will not be able to discuss any products with you other than Lamas Beauty products. While people here may discuss or express opinions about other beauty or weightloss products, we have no information or connection with any products but our own, so please do not call us about those other products.

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From: Claudia (
Subject: Help! Can't decide wich brand TR to choose.
Date: April 7, 2007 at 6:12 pm PST

First of all, I want to say that I'm amazed at all help and support is given on this board. It is wonderful!
My dilema is killing me. I am brazilian and have the typical brazilian hair. Lots of spiral curls. Very dry and frizzy. My dream has been to have soft, smooth, stick straight hair. I have been saving for a year, to pay for my first TR. I found a stylist who gave me a quote of $ 350. I was ecstatic. She seems to know what she's talking about, and I pray that she really is as experienced as she says; but my question is about the product itself. When she gave me the quote she didn't tell me which product she uses. When I called back to ask, she said she uses Liscio and Matrix. I have heard great things about Liscio, but she told me she likes Matrix better.
Could she just be trying to save herself some money by offering me the cheaper stuff? Or should I trust her opinion?
In your experiences, which one is better? I should mention that I have permanent redish brown hair dye over my naturally dark brown hair. And also, when she inspected my hair, she said it's dry but not too damaged.
What should I do? I don't want to waste my hard earned money. I want to have the hair of my dreams
Thank you all in advance

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