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We recently have been receiving many phone calls and emails from people who read posts about a particular product on these discussion boards, and then call us because they think we may somehow sell or be involved with that product.

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From: Cloflo (
Subject: My hair is still frizzy after thermal reconditioning
Date: March 26, 2007 at 9:49 am PST

I just had my hair straightened using Yuko products. This is my fourth time, although the last time I did it was over 1 1/2 years ago. The stylist only left the chemicals on my hair for 12 - 13 minutes, because she said the strand test showed that it had already processed. Because I color my hair at home, she said I could end up with mixed results (because of uneven color deposits on my hair). It looked okay right after the session, but after I washed my hair three days later, it dried rather frizzy -- better than before, but not great, and not at all shiny as I remember. Could this be due to the fact I have been using a flat iron for a few months, or did the stylist just not leave the solution on long enough? Any ideas as to what I should do, such as complain to her? Thanks.

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